KMWorld Webinar: Oct 15th, 2:00pm ET. Beyond Search: Connecting Employees to Answers and Action
KMWorld Webinar: Oct 15th, 2:00pm ET. Beyond Search: Connecting Employees to Answers and Action
Akumina uses employee context to create personalized experiences based on factors such as role, location, department, employee type, language, permissions, and where employees are in their journey. Every employee is different. Their digital experience should be too.
Give employees faster access to policies, benefits, programs, forms, resources, and other trusted HR information without requiring them to know where it lives.
Surface the information, resources, communications, and opportunities most relevant to each employee rather than making everyone navigate the same experience.
Connect information with services and actions so employees can move from “What do I need to do?” to actually getting it done.
Bring the experience into your intranet, Microsoft Teams, SharePoint, and other employee destinations so employees can get help without constantly switching between systems.
The employee experience doesn’t begin and end with an intranet home page.
Akumina helps HR create connected, personalized experiences across the moments that matter throughout an employee’s relationship with the organization.
Give new employees an experience designed specifically for them.
Bring together the information, introductions, policies, training, forms, tasks, and resources they need to get started – personalized by role, location, department, or employee type.
Help new hires understand what they need to know and what they need to do next, accelerating time to productivity and creating a better first impression.
Make it easier for employees to answer common HR questions without submitting a ticket or contacting HR.
Connect employees with trusted policies, benefits information, forms, services, and next steps from one experience.
Help employees get to the information that actually applies to them.
Instead of searching through lengthy documents or multiple versions of a policy, employees can find relevant information based on their individual context and permissions.
Surface relevant learning resources, programs, and skills development based on the employee’s role and needs.
Embed learning into the everyday employee experience, making it easier to build skills and grow without searching across multiple systems.
Help employees discover internal opportunities, resources, people, and programs that can support their growth within the organization.
Bring career development closer to employees rather than requiring them to know where to look for it.
Create more opportunities for employees to participate and connect.
Support peer recognition, employee awards, values-based recognition, surveys, feedback, and other experiences that reinforce culture and give employees a voice.
Build polls, surveys, feedback experiences, and targeted engagement programs directly into the digital workplace.
Reach the right employee populations and make participation part of the experience employees already use.
Because a great employee experience isn’t just about making employees more productive. And great employee engagement isn’t just about communicating more. It’s about creating a workplace where employees are connected, informed, productive, and empowered to contribute.
When employees can easily find information, access services, understand what they need to do, and feel connected to their organization, everyone benefits.
For HR, that means fewer repetitive questions, faster onboarding, easier access to services, stronger adoption of HR programs, and more opportunities to build connection throughout the employee journey.
Employees shouldn’t have to search through documents, open multiple applications, or understand which system owns an HR process. With Akumina, an employee can simply express what they need.
“I’m having a baby. What do I need to do?”
Akumina can connect that employee to the relevant policy and resources based on their profile and guide them toward the appropriate forms, services, contacts, and next steps.
The result is a simpler employee experience and greater opportunity for self-service.
AI can transform HR self-service — but only when employees can trust the answers they’re getting.
Akumina helps connect conversational AI with approved enterprise knowledge and employee context, making it easier for employees to ask questions naturally and receive information that is relevant to them. Instead of searching for the right document, employees can ask:
“How do I change my benefits?”
“What holidays apply to my location?”
“Where can I find leadership training?”
Akumina helps interpret the employee’s intent and connects them with relevant, approved information and next steps.
Less searching. Less guesswork. Faster access to the information employees need.
Your HR systems are essential. But employees shouldn’t have to navigate every underlying system to get something done.
Akumina can bring together information and experiences from Microsoft 365 and connected enterprise systems, helping employees access HR knowledge, services, tasks, and actions through a more consistent front-end experience.
That means employees spend less time figuring out where to go and more time getting things done.
Employee experience isn’t only about efficiency.
Employees also need to feel connected – to their colleagues, your culture, your values, and the opportunities available to them. Akumina helps HR make engagement part of the everyday employee experience through personalized content, recognition, feedback, surveys, polls, events, communities, and opportunities to participate. Create experiences that don’t just help employees work better.
Help them feel like they belong.
Build on the technology your organization and employees already use.
Akumina extends Microsoft 365, SharePoint, Teams, Viva, and connected enterprise systems to create a personalized employee experience without introducing another disconnected platform employees have to learn.
Bring together the experience while continuing to leverage the systems and investments already supporting your workforce.
Give every employee a more personalized way to find information, access services, discover opportunities, and stay connected - wherever work happens.