KMWorld Webinar: Oct 15th, 2:00pm ET. Beyond Search: Connecting Employees to Answers and Action

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Employees

A frictionless way to find what you need and get things done

Work shouldn’t feel like a scavenger hunt.

Akumina gives employees one personalized experience for finding trusted information, accessing services, staying informed, and getting work done — without having to know which system, site, or AI tool to use.

See Akumina in Action
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Less Searching

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Less Switching

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A More Frictionless Workday

Work is complicated enough

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Employees move between Microsoft Teams, SharePoint, email, HR and IT systems, business applications, search tools, and a growing number of AI assistants.

The information they need may exist. The challenge is finding it, knowing whether it applies to them, trusting the answer, and understanding what to do next.

Akumina connects employees with the right information, service, application, person, or action – so they can focus on what they’re trying to accomplish instead of where to find it.

increase productivity
personalized for
every user
frictionless experience
understand employee intent
find trusted answers

One experience built around every employee

Not every employee needs the same information or has the same priorities. Akumina personalizes the experience based on employee context, including role, location, department, language, permissions, and needs.

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See what matters

Surface relevant news, alerts, resources, events, services, and information – with less noise and more relevance.

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Find trusted answers

Ask questions naturally and get relevant answers grounded in approved organizational knowledge.

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Move from answer to action

Connect employees with the right form, workflow, service, application, agent, or next step.

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Work wherever work happens

Deliver the experience through Microsoft Teams, SharePoint, mobile, and other employee destinations.

Employees shouldn’t need to know where information lives.

Whether the answer is in SharePoint, Microsoft 365, ServiceNow, Workday, a policy library, business application, or AI agent, employees should simply be able to express what they need.

Akumina understands employee intent and connects them with the right trusted answer, resource, service, or action.

One frictionless experience instead of a trail of tabs, systems, and searches.

Ask

Find

Act

From question to action - without the runaround.

Imagine an employee needs to set up a laptop for a new hire.

Instead of figuring out where the policy lives, whether to contact HR or IT, which form to use, or where to submit a request, they simply start with:

“I need a laptop for a new hire.”

Akumina connects them with the relevant policy, request process, approvals, and next steps — without requiring them to navigate the underlying systems.

One need → One experience → Clear next steps

Trusted answers. Without another AI tool to figure out.

Employees shouldn’t need to become experts in the company’s AI ecosystem.

As organizations add Copilot, specialized agents, and other AI capabilities, Akumina connects employee questions with approved, permission-aware enterprise knowledge and the right AI capability, service, application, or action.

Employees can ask:

 “How do I change my benefits?”
“What is our travel policy?”
“How do I request new equipment?”

Employees don’t need to know which AI, system, or source to use. They just need to know what they want to accomplish.

Stay connected without the noise.

A better employee experience isn’t only about productivity. It should also help employees feel informed and connected to the organization.

Akumina brings together relevant communications, company news, events, recognition, feedback, and opportunities to participate – personalized to each employee.

Less noise. More connection.

Everything employees need to get work done - in one experience.

Find trusted answers. Stay informed. Access services and tools. Know what to do next.

Akumina brings it together in a personalized, frictionless experience that meets employees wherever work happens.