KMWorld Webinar: Oct 15th, 2:00pm ET. Beyond Search: Connecting Employees to Answers and Action
KMWorld Webinar: Oct 15th, 2:00pm ET. Beyond Search: Connecting Employees to Answers and Action
Bring communications, knowledge, search, AI, and employee experiences together on one platform – and deliver them through the channels where employees spend their time.
Employees don’t work in one destination.They move between Microsoft Teams, SharePoint, email, mobile experiences, and business systems such as Workday, Salesforce, and ServiceNow throughout their day. Akumina’s headless platform lets organizations create and manage employee experiences centrally and deliver them wherever employees spend their time.
Deliver an AI-powered employee experience directly in Teams - bringing communications, knowledge, search, and self-service closer to the flow of work.
Bring personalized communications, knowledge, services, and AI to your Akumina, SharePoint, or existing intranet - without requiring employees to adopt a new destination.
Deliver targeted, personalized communications into Outlook while enabling an AI-driven employee experience from within the app.
Give employees personalized content, notifications, information, and self-service wherever they are.
Everything you need to inform, engage, and empower employees. Akumina brings together the capabilities Internal Communications and IT need to create a connected employee experience – from targeted communications and personalization to conversational search, AI orchestration, security, and governance.
Create. Target. Engage. Give Internal Communications teams the tools to create relevant experiences, reach the right audiences, and increase employee engagement across channels.
Create and manage enterprise content from one place.
Give communications teams a flexible content management foundation for creating and managing news, resources, campaigns, pages, and other employee content.
Create once and extend experiences across Teams, SharePoint, Outlook, mobile, and other employee channels.
Reach employees with the messages that matter.
Create and distribute news, alerts, notifications, and multichannel communications across the employee experience.
Meet employees where they work – and use those communications to drive employees back to your intranet and other internal destinations for deeper information, participation, engagement, and action.
Make every employee experience more relevant.
Use audience targeting and personalization to tailor content and experiences based on role, location, department, language, interests, permissions, and other employee attributes.
Employees see more of what matters to them – and less of what doesn’t.
Orchestrate. Secure. Scale. Give IT the intelligence, control, and enterprise foundation needed to connect knowledge and AI while delivering secure, scalable employee experiences.
Orchestrate AI around the employee.
AiX Manager helps manage and govern the AI experience behind the scenes.
Understand employee intent and connect it with the appropriate approved knowledge, agent, application, or action – giving employees a simpler way to benefit from enterprise AI without having to understand the technology behind it.
Move beyond the search box.
Help employees find trusted information by understanding what they’re trying to accomplish – not simply matching keywords.
Conversational Search connects intent with relevant people, content, enterprise knowledge, and AI to make finding information faster and more intuitive.
Employees shouldn’t have to know where information lives.They should simply be able to ask.
Enterprise control without compromising the experience.
Deliver personalized employee and AI experiences while maintaining the security, permissions, compliance, and governance your enterprise requires.
Control trusted knowledge sources, approved AI experiences, access, and administration while continuing to leverage the security foundation of your Microsoft environment.
A better employee experience should produce measurable results. Akumina gives organizations visibility into how employees engage with communications, content, search, and AI experiences.
Bring together your communications strategy, engagement strategy, and AI strategy into one digital workplace.
Akumina’s AI Hub is the personalized front door to your organization’s AI capabilities, employee services, and communications. Our configurable web experience can stand alone or be part of an existing digital destination.
Akumina’s AI EX Manager is the orchestrator behind the scenes, transforming fragmented AI tools into one personalized, trusted, and actionable employee experience.
Deliver trust and drive adoption
Put a personalized, standalone AI Hub inside Microsoft Teams, without launching an intranet project or replacement.
Extend your investment by adding trusted AI to your SharePoint intranet or department sites your employees already use.
An employee doesn't need to understand whether the answer sits in SharePoint, ServiceNow, an HR system, an AI agent, or somewhere else. They simply express what they need. Akumina helps connect that intent with the appropriate content, knowledge, communication, AI experience, or next action.
Less friction. More engagement. A better employee experience.
Build on Microsoft 365, Teams, SharePoint, Outlook, Graph, Copilot, and Entra ID rather than introducing another disconnected technology foundation.
Use AiX Manager and Conversational Search to understand intent and connect employees with trusted information and the right next step.
Create centrally and deliver personalized experiences across the channels where employees spend their time.
Maintain enterprise security, permissions, compliance, approved knowledge, and governance.
Tailor communications, content, knowledge, and experiences to every employee.
Understand engagement, usage, AI adoption, and business impact from one platform.
No. Akumina builds on your existing SharePoint and Microsoft investments rather than replace them. It adds personalization, targeted communications, conversational search, AI orchestration, and other employee experience capabilities – and extends those experiences beyond SharePoint into Teams and other employee channels.
Microsoft Copilot provides AI capabilities across the Microsoft ecosystem. Akumina complements Copilot with a personalized employee experience and orchestration layer that connects communications, knowledge, search, services, business applications, and approved AI capabilities in the right context, making AI easier to discover, trust, and adopt across the organization.
Yes. Akumina can bring information, services, tasks, and experiences from enterprise systems such as ServiceNow, Workday, Salesforce, and other business applications into a more connected employee experience. This helps employees access what they need across systems and channels without having to navigate multiple destinations.
Akumina’s headless architecture separates the platform capabilities from any single employee destination. This gives organizations the flexibility to deliver the same personalized employee experience across multiple channels and systems, rather than confining it to a single intranet or destination. Organizations can deliver personalized communications, search, services, and AI experiences across Microsoft Teams, SharePoint, mobile, ServiceNow, Salesforce, Workday and other digital channels – without rebuilding the underlying foundation for each one.
Akumina uses employee context such as role, department, location, language, and permissions to personalize communications, information, services, search results, and AI experiences. Employees see more of what’s relevant to them – and less of what isn’t.
Employees shouldn’t have to navigate channels, systems, content, and AI to get what they need. Akumina brings the experience together - helping every employee find trusted answers, stay connected, and take action wherever work happens.
