Enterprise knowledge is scattered across Microsoft 365, SharePoint, intranets, business applications, and other repositories. Traditional search often leaves employees to determine where to look, what to ask, and which information to trust.
Conversational AI can create a more intuitive experience, but a conversational interface alone cannot overcome fragmented or poorly governed information. Organizations must connect employee intent with trusted knowledge, personalized context, AI capabilities, and workplace tools.
This webinar with KMWorld includes a discussion and demonstration of:
- How conversational AI is changing enterprise search
- Why understanding intent matters more than matching keywords
- How governance and trusted sources improve AI-generated answers
- How personalization and orchestration connect employees to answers and action