Independent review highlights Akumina’s AI-powered search, personalization, Microsoft 365 integration and communications capabilities
NASHUA, NH —February 12, 2025 — Akumina, a leading employee experience platform for Microsoft-centric organizations, today announced its inclusion in ClearBox Consulting’s 2025 Intranet and Employee Experience Platforms Report, an independent assessment of leading intranet, employee experience, app and internal communications solutions.
The ClearBox review recognizes Akumina as a highly flexible and mature platform that builds on organizations’ existing Microsoft 365 investments to create highly customized and personalized employee experiences. The report highlights Akumina’s content creation and information-finding capabilities, persona-based targeting and AI-powered experiences.
Akumina received particularly strong assessments for Publishing & Communications Management (4.5/5), Integrations & Services including Microsoft 365 (4+/5), and Information Finding & Search (4+/5). ClearBox specifically highlights Akumina’s deep Microsoft 365 integration, strong AI services, intuitive content creation, and AI contextual search.
The report also recognizes Akumina’s approach to enterprise AI, describing its implementation as “one of the better examples of intentional and effective outcome-focused use of the technology we have seen.” ClearBox notes the ability of Akumina’s AI to understand user context and provide organization-aware, individualized responses.
“AI is changing what employees expect from their digital workplace,” said Ed Rogers, President and Chief Product Officer of Akumina. “They shouldn’t have to know which system contains an answer, where information lives, or which tool they need to use. Our focus is creating one personalized, trusted experience that connects employees to the communications, knowledge, business systems and AI they need to get work done. We believe ClearBox’s assessment validates the foundation we’ve built and the direction we’re taking that experience next.”
Information finding and search emerged as another area of strength. ClearBox found that Akumina’s AI can interpret natural-language questions, provide direct answers with cited sources, summarize documents and personalize answers based on an employee’s context. The review concludes that Akumina offers “one of the best AI search assistants we’ve seen.”
ClearBox ultimately describes Akumina as a compelling choice for large, digitally mature organizations within the Microsoft 365 ecosystem, highlighting its design flexibility and personalization, Microsoft 365 integration, content management and targeting, Broadcast Centre, and communications analytics.
Download the 2025 ClearBox Consulting Review
About Akumina
Akumina is the leading employee experience and digital workplace platform built for enterprises that run on Microsoft 365. Global brands rely on Akumina to deliver personalized, intelligent, and engaging experiences that improve communication, streamline internal processes, and help employees work more effectively. With deep integration across the Microsoft ecosystem and a rapidly expanding portfolio of AI-driven capabilities, Akumina empowers organizations to modernize their digital workplace and drive measurable business impact.
About ClearBox Consulting
ClearBox Consulting is an independent digital workplace consultancy that advises organizations on intranet, digital workplace and employee experience strategies and technologies. Its Intranet and Employee Experience Platforms report provides independent reviews of products across the intranet and employee experience market.